Papers | IMP Group | Page 151

Network Conception in a Service Development Network – MobileTV case

Harri Ryynänen; Kaisa Henttonen; Risto Salminen

Exploring Positive Conflict In Outsourcing Relationships

Judy Zolkiewski; Marie Newman

Implementing and using CRM to handle business relationships: intra- and inter-organizational effects in an Italian company

Andrea Perna; Enrico Baraldi

What do managers’ survey responses mean and what affects them?
The case of market orientation and firm performance

Baiding Rong; Ian Wilkinson

Developing Agent-Based Models of Business Relations and Networks

Bob Marks; Fabian Held; Ian Wilkinson; Louise Young

STRATEGIC UTILIZATION OF CUSTOMER INFORMATION OR JUST MUDDLING THROUGH?

anny; ellenger; esley; inna; Johnston; ollins

KEY SUPPLIER MANAGEMENT: BARRIERS TO THE KEY SUPPLIERIZATION OF THE FIRM

MISSIRILIAN Ohanes; PARDO, Catherine; PORTIER, Philippe; SALLE, Robert

The role of inter-firm market orientation on the market orientation – performance relationship

Dr Henneber, Stephan; Francescucci, Anthony; Professor Naude, Peter

Exploring business interaction in Service Networks

MONTAGNINI, Francesca; SEBASTIANI Roberta, MONTAGNINI Francesca CORSARO Daniela; SEBASTIANI, Roberta

Four Roles Lead Users Have to Play in the Multi-Actor Innovation Process

SCHEID,François JJ