Papers | IMP Group | Page 249

VALUE CREATION AND VALUE CLAIMING IN MAKE-OR-BUYDECISIONS: EVIDENCE FROM THE APPLICATION SERVICEINDUSTRY

ERNST VERWAAL; HARRY R. COMMANDEUR; WILLEM VERBEKE

‘Learning by using’ as systems integration: The case of aircraft maintenance

João Mota; Luis Araujo

Expectation Management in Project Business:A Question of Renunciation

Bernard Cova; Robert Salle; Stefano Pace

Boundaries, Inter-Organisational Routines and Change

Debbie Harrison; Lars Huemer

Cultural Influences upon Marketing Intelligence Generation through the Internet and Value Creation in Business-to-Business Organizations: An Empirical Investigation

Despina A. Karayanni

Self and Collective Interest in Business Relationships

Christopher J. Medlin

Competence Transfer in Cooperative Supplier-Buyer Relationships: The Case of MNCs and their local suppliers in Brazil

Frédéric Prevot; Robert Spencer

Market consequences of chain formation: A study of how the chain development is changing the pharmaceutical distribution

Camilla Steinby

Divergent Roles of Collective Action in Software Business

Kristian Moller; Mika Westerlund; Risto Rajala

Services, Products, and the Institutional Structure of Production

Luis Araujo; Martin Spring