Drivers of Customer Perceived Value in B2B Insurance Services – Defining the Needs of Small and Medium Sized Enterprises Hanna-Riikka Kuokkala; Raimo Voutilainen Read More
Customer Value Assessment Practices in Solution-Oriented Business Markets Anne Jalkala; Joona Keranen Read More
Customer Perceptions of Value and Value Co-Creation in Solution Business Joona Keranen; Olli Pekkarinen; Ville Ojanen Read More
Managing the Interdependent Relationship between Organisations and Professions in the Delivery of Legal Services John H. Finch; Susan Stokeld Read More
The Role of Altruism in Inter-firm Relationships: Long-term Value Creation in Business Networks Chiara Cantù; Francesca Ricciardi Read More
Intermediation in the Construction Industry Kajsa Hulthén; Lars-Erik Gadde; Viktoria Sundquist Read More
Co-creating the Business-to-Business Service Experience: A Network Perspective Ilma Chowdhury Read More
