Authors: Chris Raddats; Jamie Burton; Judy Zolkiewski; Vicky Story
This paper provides a conceptual framework for investigating the impact of Industrie 4.0 on the competitive landscape of servitizing companies. The introduction of smart factories and industrial products has the potential to provide more servitization opportunities for manufacturers, but it also poses challenges relating to: who can appropriate the profit (if there is any) from these new services, if and how these new developments may impact existing network structures and, last but not least, data ownership and security. We outline the theoretical background to these issues, propose a conceptual framework for their investigation and posit our initial research questions
Journal: ( – )
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Publish Year: 2016
Conference: Cape Town (2016)