Authors: François Scheid
Abstract: We study the case of an innovation designed by two software companies, innovation that combines their respective software to achieve a new type of platform. These software editors have implemented this innovation for two clients. We conducted a longitudinal study of these two implementation projects to analyze the role of the first customers. This leads us to define three types of role and thus enrich the concept of lead user.
Key words: lead user project management radical innovation process software innovation.
Journal: ( – )
Web Address:
Publish Year:
Conference: Glasgow, Scotland (2011)