Authors: Jaana Tähtinen
How to describe a process of business relationship ending, while considering both theaspects of time and the multiplicity of actors involved? This research builds a processmodel of business relationship ending, incorporating both the time dimension and themultiplicity of the actors. A longitudinal, dyadic case study is conducted to developthe empirically grounded process model. The model distinguishes six stages in thedissolution process and depicts different actor levels that are actively involved withthe process.
Journal: ( – )
Web Address:
Publish Year: 2002
Conference: Dijon, France (2002)