Global policy networks’ involvement in service innovation Turning the mobile phone into a wallet by applying NFC technology

Authors: Jan Markendahl; Lars-Gunnar Mattsson; Per Andersson

ABSTRACT
The mobile phone attracts an increasing number of service applications enabled by technical developments. On-going efforts aim to widen the scope of mobile payments and &#8213 turning the mobile phone into a wallet&#8214 with the help of Near Field Technology (NFC). A number of industries are involved in this development. To enable commercial application, at the local policy level, of the new technology for mobile payments reach necessary standardization, technical design, interoperability, security etc., what we call Global Policy Networks are involved. The paper analyses some yet to be settled design issues and their role for the innovation and for development of the business network structure
KEYWORDS
Service innovation, policy networks, technology, mobility

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Conference: Glasgow, Scotland (2011)