Authors: Adam Dymitrowski; Krzysztof Fonfara
The aim of this paper is to assess the role of the formal method of handling conflicts occurring in company’s foreign relationships. The assessment is performed taking into consideration the complex character of conflicts and ambiguous role of formal procedures in the process of resolving conflicts. That is why, in order to achieve the aim of the paper, quantitative as well as qualitative study has been undertaken. Results of the quantitative study has indicated dependency between formalization and frequency of conflicts in company’s relationships with partners operating in an international environment. Outcomes of qualitative research are complementary to the quantitative study by providing some insightful information and explaining in a more detail way the role of formalization in handling conflicts in company’s foreign relationships.
Journal: ( – )
Web Address:
Publish Year: 2018
Conference: Marseille, France (2018)