The role of boundary-spanners in the management of inter-organizational relations: an application of the ARA model to study the activities of alliance managers

Authors: Frédéric Prevot; Nathalie Fabbe-Costes; Vichara Kin

Strategic alliances are complex forms of organization. Recent literature in this field has identified the determinants of the success of managing these inter-organizational relationships. In particular, an interest has developed in the study of the daily implementation of alliance management. In this management, some actors, who are at the frontiers of the organizations, the boundary-spanners, play a determining role. In this article, we propose to study the activities of these actors. We apply the ARA (Actors-Resources-Activities) model to the case of 18 alliances, in order to analyze the role of alliances-managers. The results make it possible to identify the main activities and to show the key role of these actors for the success of alliances.

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Publish Year: 2018

Conference: Marseille, France (2018)