Authors: Lars-Gunnar Mattsson; Per Andersson
We build on our recent report (Andersson and Mattsson 2018) on an on-going study of public service innovations that are enabled by digital transformation. That report analyzes four cases about the business modelling challenges for private firms that aim to contribute to public service innovation. We continue this research by addressing the issue on how business modelling interacts with what we label “public service provision modelling” with explicit reference to digitalization and sustainable development objectives. The purpose of this conference paper is to present and discuss a conceptual model to guide further research. Interaction between private and public actors takes place during tendering processes that may concern established products or services but also be of much wider significance including joint innovation projects, implementation, use and further development of public services. Private actors might e.g. be contracted by a public actor to perform the service. Even if in many countries, Sweden being a prime case, privatization of some public service activities, are of increasing importance, there are publicly imposed rules and procedures that are applied to these service activities performed by private actors. Next our Conceptual framework is presented. Then we briefly present two Cases, that are part of “Smart City” ideas (included in Andersson and Mattsson 2018): “City Lighting” and “ Mobility as a Service” followed by a brief analysis of the cases in the terms of private-public interaction. Finally we suggest issues for further research on digital transformation and public service innovations for sustainable development.
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Publish Year: 2018
Conference: Marseille, France (2018)