Authors: Annukka Jyrämä; Olli-Pekka Kauppila; Risto Rajala
This study focuses on a challenge faced by multinational companies: how to enhance knowledge sharing across national and divisional boundaries. Through an in-depth qualitative analysis, this article illustrates how cross-functional and -cultural virtual teams based on identified internal network structures assist in integrating the knowledge of sales, marketing, and R&D people. Moreover, the present paper demonstrates how the multinational company can create effective spaces and processes for knowledge sharing networks where their employees can both access knowledge and provide it to others, thus mitigating the negative effect of physical and cultural distance on the availability of support and information.
Journal: n.a. (n.a. – n.a.)
Web Address: n.a.
Publish Year: 2009
Conference: Marseille, France (2009)