Authors: Tuula Mittila
The role of services and their significance to the economic growth and employment is constantly increasing. At the same time the organization of public services in many countries is facing challenges and there are changes foreseen in the division of service production between the public and private sector service providers. To increase understanding of interaction between private and public sector actors in an industrial service setting the paper introduces a case from Finland. The study applies an embedded single case study approach. The private-public setting of interaction creates some issues for the suppliers to consider. Interaction in relationships is highly influenced by the organizational characteristics and network position of the public customers.
Journal: n.a. (n.a. – n.a.)
Web Address: n.a.
Publish Year: 2008
Conference: Uppsala, Sweden (2008)