Authors: Laura Illia
Starting from the concept of relationship as a source of organizational learning, this paper explores what makes organizations fail to learn from relationships. In particular the focus is on organizational identity barriers which emerge within a relationship. From our viewpoint an identity based perspective is only indirectly discussed within the organizational learning literature without really explaining identity dynamics which occur in creating organizational learning limitations. To overcome this gap a communicational perspective is integrated in the organizational learning research tradition. Some propositions are formulated on the role of identity within the learning activities in relationships.
Journal: ( – )
Web Address:
Publish Year: 2003
Conference: Lugano, Switzerland (2003)