Authors: Lars-Erik Gadde; Peter Fredriksson
Purchasing and suppliers are of major strategic importance to most companies today. This is because a substantial amount of the resources used by a company are made available through its suppliers. Purchases from suppliers account for more than half of total costs for most companies and in some industries, such as electronics, telecommunications, construction, and automotive, this portion is normally substantially higher (Gadde and Håkansson 2001). Suppliers are important to buying firms not only in financial terms. To an increasing extent they provide customers with new technology. Supplier performance thus considerably impacts on the efficiency and effectiveness of the customer firm and is of vital importance.
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Publish Year: 2003
Conference: Lugano, Switzerland (2003)