Norm Development in outsourcing relationships

Authors: Keith Blois; Thomas Kern

This paper considers the role of norms within networks by describing how BP Explorationout-sourced its information technology (IT) function – a major business activity. Thisoutsourcing venture led to an attempt to create a network rather than to use a ?market? formof organization. However, in some ways this attempt was found to have failed. It issuggested here that central to the effective failure of the consortium as an outsourcingarrangement was the issue of ?norms?.

Journal: ( – )

Web Address:

Publish Year: 2000

Conference: Bath, U.K (2000)